Query Management System

Query Management System

Employees have a lot to tell the Management. Are you listening? Move their queries to an efficient online ticketing system. Never miss a single suggestion again. QMS Module helps the HR segregate Employee queries into categories with unique Ticket numbers.

Key Points

  • Manage queries digitally
  • Create categories
  • Customized Easy Process
  • Mail & SMS Alert
  • Analytics & Reports

What HR problem does the QMS module solve?

Employees have a lot a questions & suggestions on a variety of subjects. The most common way in which these questions come to the HR is either by an email, or a call or a personal discussion. Most of these questions fade away with time & don’t contribute to the overall learning of the organization.

QMS automates the entire process. You can make categories of Queries with unique admin for each category. The system will allocate each Query a unique Ticket number. The ticket number will remain open & auto escalate if its not closed within a definitive pre-defined time frame. The QMS module will help the HR maintain a log of queries, identify common problems, ensure timely closure & give the organization a better direction & breathing space.

Web Screenshots

The screen images have been blurred for IT security reasons. You may kindly reach out to us for a Free demo session of the software.

FAQ

Yes. All modules offered by Atmoz are customizable.
We believe that requirements of every company are unique. Its not fair to put them into tight jackets. The pricing of the platform primarily depends on what modules you choose, the level of customization, the number of users & the amount of manual work you want us to do.
In most cases a lumpsum one-time fees is required for customization & on-boarding. Thereafter it’s a monthly/quarterly/annual billing program.
Yes. The entire platform is on cloud & can be accessed 24*7 from anywhere in the world.
Yes. The software works on all available hard-wares like mobile, tablet, laptop & desktop. For best performance wrt to download & upload functionalities its advisable to use a laptop or a desk top.
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