Employees have a lot to tell the Management. Are you listening? Move their queries to an efficient online ticketing system. Never miss a single suggestion again. QMS Module helps the HR segregate Employee queries into categories with unique Ticket numbers.
Employees have a lot a questions & suggestions on a variety of subjects. The most common way in which these questions come to the HR is either by an email, or a call or a personal discussion. Most of these questions fade away with time & don’t contribute to the overall learning of the organization.
QMS automates the entire process. You can make categories of Queries with unique admin for each category. The system will allocate each Query a unique Ticket number. The ticket number will remain open & auto escalate if its not closed within a definitive pre-defined time frame. The QMS module will help the HR maintain a log of queries, identify common problems, ensure timely closure & give the organization a better direction & breathing space.
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